Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by GlobalTide Express ("we," "our," or "us"), including our website, mobile application, and shipping services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

GlobalTide Express provides domestic and international shipping, freight, express delivery, warehousing, and related logistics services. Our services include but are not limited to package pickup, transportation, delivery, tracking, and customer support.

3. User Accounts

Some of our services may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account and to update your information as necessary.

4. Shipping Terms

4.1 Package Requirements

You are responsible for ensuring that all packages are properly packaged, labeled, and comply with all applicable laws and regulations. We reserve the right to refuse any package that does not meet our requirements or that we believe may be dangerous, illegal, or otherwise unsuitable for shipping.

4.2 Prohibited Items

You agree not to ship any items that are prohibited by law or by our policies, including but not limited to hazardous materials, illegal substances, firearms, explosives, and perishable items without proper packaging.

4.3 Delivery Times

While we strive to meet all estimated delivery times, we do not guarantee delivery by a specific date or time unless expressly stated in writing. Delivery times are estimates and may be affected by factors beyond our control, such as weather, customs delays, or other unforeseen circumstances.

5. Fees and Payment

You agree to pay all fees associated with our services as specified at the time of your order. Prices are subject to change without notice. Payment must be made in full before we process your shipment, unless you have established credit terms with us.

6. Liability Limitations

Our liability for loss, damage, or delay of your shipment is limited as set forth in our Shipping Policy. We recommend purchasing insurance for valuable shipments. In no event shall our liability exceed the declared value of the shipment or the amount of loss or damage actually sustained, whichever is lower.

7. Indemnification

You agree to indemnify, defend, and hold harmless GlobalTide Express and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any rights of another.

8. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including if we believe you have violated these Terms.

9. Changes to Terms

We may modify these Terms at any time. The updated Terms will be posted on our website with a new effective date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of [State], without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved in the courts of [State].